Solutions for Enterprises

View the video testimonial from KeyBank

Large deployments with > 2000 sales users

Managing and aligning an enterprise sales organization is no small task. Complex distribution channels, multiple business units, complex compensation structures, and hundreds of millions in compensation spend – all these challenges demand your business focus. Callidus provides large enterprises with access to the industry’s richest breadth and depth of functionality, with proven success in the world’s largest organizations.

Challenges for Enterprises:

  • Disparate and decentralized compensation models, plans and systems
  • Multi-million transaction volumes
  • Multiple business units and channels with different compensation requirements
  • Management costs for multiple compensation systems and custom code
  • Keeping compensation spending within budget
  • Managing compliance risk
  • Global, 24/7 system availability and uptime
  • Costly support of specialized manual point processes and workflows
  • Lack of compensation management functionality within current ERP suite
  • Excessive support and maintenance costs of in-house, home-grown compensation systems

Callidus Software Solution:

  • The market-leading Sales Performance Management (SPM) solution used by the most companies across the most industries – worldwide, Callidus is the choice of:
    • 3 of the 10 largest banks
    • 4 of the 10 largest telecommunications companies
    • 3 of the 10 largest insurance companies
    • 3 of the 10 largest pharmaceutical manufacturers
  • Complete SPM offering that includes functionality for incentives, territories, analytics and quotas
  • Powerful grid processing ensures that service level agreements (SLAs) are met, even with the largest transaction volumes.
  • Accurate, auditable and controlled incentive compensation that assists compliancy, while also reducing overpayments, dispute resolution times and administration costs
  • Built-in functionality to meet your Sarbanes-Oxley needs.
  • Enables you to respond quickly to organizational changes and competitive threats by executing new sales plans quickly, and launching SPIFs for mid-course correction
  • Integrates with multiple order management streams, HR and payroll systems, and with leading SFA/ERP systems, including SAP Netweaver certification

 

“I can’t say enough about the credibility we have with TrueComp – it’s the only system in the company that allows us to accurately manage payments and optimize sales performance processes.”

— Kim Povirk, General Manager of Sales and Service for Consumer Markets at Embarq

 

Customer Spotlight (clients with > 2000 sales users):

 

KeyCorp (NYSE:KEY) is one of the nation’s largest bank-based financial services companies. A pay-for-performance strategy was a corporate objective to improve morale and increase sagging sales. The company needed a strategic partner and a robust compensation system to implement pay-for-performance.

KeyBank selected Callidus to align corporate revenue objectives, product plans, and per-store performance metrics. Callidus allowed the company to set fact-based goals for its worldwide sales organization. Robust reporting capabilities provided the company with actual data to measure the effectiveness of compensation programs, and allowed it to make necessary changes in real time.

View video testimonial from KeyBank (WMV, 2:30)
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CUNA

CUNA Mutual Group is the leading financial services provider to credit unions and their members worldwide. Executives at CUNA Mutual wanted to introduce a pay-for-performance model to maintain a competitive edge and increase revenue growth – a paradigm shift in their culture.

Callidus SPM enabled CUNA Mutual to introduce pay-for-performance without causing disruption, since the company was able to improve sales service to its channel partners and internal sales. Detailed reporting and timely payments provided transparency in the compensation process. CUNA Mutual was able to redirect key resources to perform value-added analysis and implement necessary changes in advance, due to efficiency gains derived from the automated system.

Read more of CUNA Mutual Group’s success story

 
 

directv

An industry leader, DIRECTV (NasdaqGS:DTV) delivers outstanding content, technology, service and value to more than 15,000,000 customers. As a market leader, DIRECTV relied on 25,000 distributors, dealers, suppliers, and manufacturers. It became increasingly difficult to compensate accurately and in a timely manner with a home-grown solution for its growing channel partner network. The volume of disputes stemming from underpayments and late payments was unmanageable.

The company automated compensation processes with Callidus, eliminating more than 30 legacy applications. The entire process was centralized, reducing operational inefficiencies. The disputes were resolved much faster, boosting partner trust and satisfaction. Robust reporting capabilities allowed DIRECTV to uncover major overpayments. With accurate, timely payments, along with elimination of overpayments, DIRECTV realized ROI on Callidus in a short period of time.

Read more of DIRECTV’s success story

 
 

wachovia

Wachovia (NYSE:WB) is the fourth-largest bank in the United States based on assets. It serves over 13,000,000 households and businesses with more than 3,400 financial centers. Wachovia’s growth stems from mergers and acquisitions. While the business was growing, Wachovia’s management was faced with the challenge of tracking incentive pay to sales performance. The bank had limited visibility into performance of newly acquired entities. Disparate and inflexible sales performance management systems made it impossible to model and forecast compensation-related expenses.

Since leveraging the Callidus Sales Performance Management solution, Wachovia has quadrupled per-branch loan production. Executives now have the required visibility and flexibility to make necessary changes well in advance, and avoid compensation-related surprises.

View video testimonial from Wachovia (WMV, 2:11)
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embarq

Embarq Corporation (NYSE:EQ) offers a complete suite of communications services for residential and business customers. With 19,000 employees, Embarq was spun off from Sprint Nextel in 2006. At that time, the telecommunications industry was changing rapidly, with mergers and acquisitions and new companies entering the market. From the traditional model of focusing on customer service, the telecoms were under pressure to transform into sales organizations. They needed to implement compensation models that transformed Customer Care Representatives from merely taking the orders to actively selling products.

After thorough evaluation, Embarq selected Callidus to help manage the transformation. The flexibility inherent to Callidus enabled Embarq to implement compensation plans that would influence sales reps’ behavior. The ability to provide real-time sales performance metrics also increased trust in the new system.

View video testimonial from Embarq (WMV, 0:54)
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